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Return Policy

Return and Exchange Policy

At Plush Pumpkin our goal is to exceed your expectations.  If for any reason we fall short of that goal we would like to know.

We will gladly exchange or refund your purchase, exclusive of delivery charges and any discounts applied, within 30 days from date of delivery. To return any item(s) please email customercare@plushpumpkin.com and we will promptly process your request and reply to you via email with further instruction. Refunds will be applied to the card upon which the order was originally placed.

Please note that items purchased from plushpumpkin.com cannot be returned or exchanged at a local Plush Pumpkin retailer.  Our customer service team will be happy to help you.

Return address:

Plush Pumpkin Inc.

655 Fairview Ave N

St Paul MN  55105